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Service Advisor - Leicestershire

Ref: 600 Date Posted: Thursday 18 Jul 2019
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Our client has an opportunity for an Automotive Service Advisor to join their business to work in Loughborough.

The role involves telephone and email interaction with clients, van and car main dealers, recovery organizations, tyre distributors, other repairers, in-house mobile technicians and scheduling of MOT's.

Ideally, candidates that have had or who are working in car, van or truck dealers in service or customer care will have a significant advantage. Also, those who have worked in a similar environment for leasing or contract hire business.

A technical background is preferred however, they can offer training to candidates who have only basic knowledge.

This role requires good IT skills as inbound calls are entered directly into their Jaama KEY2 platform. You must have a good telephone manner, be clear and precise during telephone conversations.

Desired Skills: -

  • Good IT
  • Good Attention to Detail
  • Excellent Organization
  • Excellent Administration
  • Excellent Telephone Manner
  • Excellent Team Player

Their Service Team provides cover from 08:00am to 18:00pm Monday to Friday.

The basic week is 45 hours with limited Out of Hours cover.

Job Type: Full-time

About our client

Our Client is one of the UK’s fastest growing, Top 1000 Companies to inspire Britain and Europe. With a fleet of over 5,000 vehicles and 85 plus employees. They are the only rental business to hold the FTA Van Excellence and Accreditation, just a few minutes from the town centre and 15 minutes’ walk from the train station.


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